Availability Guide for Problem Management

Recovering From Unplanned Outages
Availability Guide for Problem Management125509
3-3
Monitoring Messages
CA-Unicenter for Tandem—Event Management Function
The CA-Unicenter Event Management facilities provide for integrated message
management across a heterogeneous network environment. This function makes it easy
to:
Identify events that require special handling
Automatically detect events and initiate response actions
Route messages to central monitoring nodes in a network
You can, for example, distinguish among production control messages, security
messages, and problem messages, and route each type of message to a different
monitoring console.
Open Notification Service (ONS)
ONS provides two primary functions for a network management tool. First, ONS acts as
a server to gather Event Management Service (EMS) events from the Tandem system
event log, $0. Second, these events are translated into Simple Network Management
Protocol (SNMP) traps and are sent to a network management tool through the Tandem
SNMP Agent. ONS gathers EMS events from the following Tandem subsystems:
Object Monitoring Facility (all events)
Transaction Monitoring Facility (all events)
Tandem Service Management Package (TSM)
You use the TSM application to establish a connection with a Himalaya S-series server.
The TSM application enables you to communicate with a Himalaya S-series server even
when the NonStop Kernel operating system is not running.
The TSM Notification Director receives notifications and incident reports from the
Himalaya S-series server, displays them, and allows you to take action or forward the
incident reports to your service provider for resolution. The TSM Notification Director
runs on the TSM workstation at all times, even when the TSM application is not being
used.
Service processor (SP) event messages are EMS event messages generated by the master
service processors (MSPs) on Himalaya S-series servers. The TSM Notification Director
can gather SP event messages directly from the MSPs, allowing SP messages to be
received when the NonStop Kernel operating is not running. The TSM Notification
Director receives SP event messages only when the TSM application is running and a
low-level link is active.
The system down message is a special type of SP event message that is generated by the
MSPs when all processors on the Himalaya S-series server have halted or the server has
been powered off. The system down message is sent to all TSM workstations recognized
by the Himalaya S-series server.
For more information on TSM and its message monitoring capabilities, see the TSM
Online User Guide and the online help, available when you are running TSM.