AWAN 3883/4/5 Access Server Configuration and Management Manual

Contents
AWAN 3883/4/5 Access Server Configuration and Management Manual—424242-001
ix
14. Managing the AWAN Access
Server (continued)
14. Managing the AWAN Access Server (continued)
Updating the AWAN Access Server Firmware 14-25
Checking the Boot Code Version
14-25
Checking the Runtime Code Version
14-25
Updating the Boot Code
14-27
Updating the Runtime Code Using a Terminal Emulator
14-31
Updating the Runtime Code Using TFTP
14-32
Updating the Runtime Code Using the RAS Management Tool
14-33
Updating the AWAN Access Server Software
14-36
15. Troubleshooting the AWAN Access Server
Solving Common Problems 15-1
Asynchronous Terminal and Printer Connection Problems
15-1
Remote-Access Connection Problems
15-4
Dial-Out Connection Problems
15-5
AWAN Access Server Configuration Problems
15-6
RAS Management Tool Problems
15-6
Internal Modem Problems
15-9
Performing Bootblock Diagnostics
15-10
Accessing the Bootblock Menu
15-10
Bootblock Menu
15-11
Problem Reporting
15-13
A. Blank Configuration Worksheets
B. Software Specifications
C. Command Line Interface (CLI) Commands
Using CLI Commands C-1
General Command Format
C-1
Enabling Privileged Mode
C-2
Disabling Privileged Mode
C-2
CLI Limitations
C-2
Configuring Initial IP Address Information
C-3