DSM/SCM Event Management Programming Manual

Event Messages

DSM/SCM Event Management Programming Manual—529844-003

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2997 ZPHI-EVT-OSS-INT-ERR

An internal DSM/SCM error occurred.

ZPHI-TKN-INT-ERROR-CD

is the error code that occurred. For possible values and brief descriptions of their

meanings, see Table 5-6, DSM/SCM Internal Error Codes and Their Meanings, on

page 5-88.

ZPHI-TKN-INTERR-BUF-OSS

is a buffer containing additional information associated with the error. The contents

of this buffer vary based on error-num. For a brief description of the contents of

this token, see Table 5-6 on page 5-88.

Cause. A DSM/SCM component issued an internal error.

Effect. The activity stops in a nonrestartable state. DSM/SCM cannot process another

activity until the planner or operator uses the Maintenance Interface to correct the

problem.

Recovery. Contact your HP support representative and provide all relevant

information:

•

Descriptions of the problem and accompanying symptoms

•

Details from the message or messages generated

•

Supporting documentation such as the $ZPHI Event Management Service (EMS)

logs and trace files (if requested by your service provider)

If your local operating procedures require contacting the Global Customer Support

Center (GCSC), supply your system number and the numbers and versions of all

related products as well. If the error resulted in a security problem at your site, the

security administrator should correct the problem. If the error resulted from a user

purging the file, contact the planner.

Tokens

ZPHI-TKN-INT-ERROR-CD <1> token-type ZSPI-TYP-INT

ZPHI-TKN-INTERR-BUF-OSS <2> token-type ZSPI-TYP-STRING

Message Text

Internal error <1>, <2>.