DSM/SCM Messages Manual

DSM/SCM EMS Messages
DSM/SCM Messages Manual—529845-006
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2997
error-num
is the internal error code that identifies the error. For possible values and brief
descriptions of their meanings, see Table 5-2, DSM/SCM Internal Error Codes in
EMS Messages, on page 5-47.
error-buf
is a buffer containing additional information associated with the error. The contents
of this buffer vary based on error-num . For a brief description of the contents of
this token, see Table 5-2 on page 5-47.
Cause. A DSM/SCM component issued an internal error.
Effect. The activity stops in a nonrestartable state. DSM/SCM cannot process another
activity until the planner or operator uses the Maintenance Interface to correct the
problem.
Recovery. Contact your HP support representative and provide all relevant
information:
•
Descriptions of the problem and accompanying symptoms
•
Details from the message or messages generated
•
Supporting documentation such as the $ZPHI Event Management Service (EMS)
logs and trace files (if requested by your service provider)
If your local operating procedures require contacting the Global Customer Support
Center (GCSC), supply your system number and the numbers and versions of all
related products as well. If the error resulted in a security problem at your site, the
security administrator should correct the problem. If the error resulted from a user
purging the file, contact the planner.
Internal error error-num , error-buf .