DSM/SCM Messages Manual

DSM/SCM EMS Messages

DSM/SCM Messages Manual—529845-006

5-47

2999

internal-error

is the internal error code that identifies the error. For possible values and brief

descriptions of their meanings, see Table 5-2, DSM/SCM Internal Error Codes in

EMS Messages, on page 5-47.

internal-error-buf

is a buffer containing additional information associated with the error. The contents

of this buffer vary based on the value of

internal-error

. For a brief description

of the contents of this parameter, see Table 5-2 on page 5-47.

Cause. A DSM/SCM component issued an internal error.

Effect. The activity stops in a nonrestartable state. The planner or operator must

correct the problem using the Maintenance Interface before DSM/SCM can process

another activity.

Recovery. Contact your service provider and provide all relevant information:

•

Descriptions of the problem and accompanying symptoms

•

Details from the message or messages generated

•

Supporting documentation such as the $ZPHI Event Management Service (EMS)

logs and trace files (if requested by your service provider)

If your local operating procedures require contacting the Global Customer Support

Center (GCSC), supply your system number and the numbers and versions of all