DSM/SCM User's Guide
Troubleshooting
DSM/SCM User’s Guide — 529846-014
13 - 11
Software Configuration Troubleshooting
INITENV then runs STARTSCM. If TCP/IP and its LISTNER process are not running, 
STARTSCM indicates that you must start TCP/IP and its LISTNER process before 
using the Planner Interface.
Software Configuration Troubleshooting
Migration Troubleshooting
Problem Recovery
A No Software for Target 
warning window appears.
The
 site ID in the target profile might not match the site ID on 
the RVU. 
1. Check the site ID. (
Checking the Site ID on page 5-3)
2. Check that the correct site ID is in the target
 system 
profile.
A failure occurs in 
ST
ARTSCM when you try 
to 
run DSM/SCM from a 
TSV other than the original 
ZDSMSCM TSV.
The startup program cannot locate INITSTAT. If you send the 
TSV to another disk, information created in the ZDSMSCM 
subvolume by INITENV is not available.
Always run DSM/SCM from the original ZDSMSCM TSV from 
which INITENV was run.
Problem Recov
ery
After you migrate between 
R
VUs, ST
ARTSCM gives a 
Pathway error that a cold 
start is required.
Between certain RVUs, PATHMON requires a cold start of the 
Pathway configurations:
1. Stop the $YPHI process.
2. Run PATHCOLD from the ZDSMSCM TSV
3. After PATHCOLD completes, run STARTSCM.
After you migrate, an SQL 
IV
ARS error occurs when 
you attempt 
to start 
DSM/SCM on the host for 
the first time.
Before running STARTSCM, initialize SQL and run 
PATHCOLD from the ZDSMSCM subvolume. 
1. Before initializing SQL, save a copy of 
$SYSTEM.SYSTEM.ZZSQLCI2.
2. Initialize SQL:
> SQLCI INITIALIZE SQL;EXIT
3. After SQL is initialized, rename the copy back to 
$SYSTEM.SYSTEM.ZZSQLCI2 to ensure that DSM/SCM 
recognizes it.
For more information, see the appropriate SQL installation 
guide.










