DSM/SCM User's Guide

Troubleshooting
DSM/SCM User’s Guide — 529846-014
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ZPHITI Troubleshooting
ZPHITI Troubleshooting
A profile is overwritten by a
snapshot.
The Target maintenance>Modify... item of the Maintain
menu entry was used to change the profile values for a logical
target, and a snapshot was received from the target before
another Build/Apply to that system.
A Build/Apply dialog box stated that the default volume for
TSVs is invalid, and th
e user changed the default in the profile
after submitting that Build/Apply but before receiving the
snapshot.
Internal error messages
occur in ZPHIHMI or
ZPHITMI.
Check file securitie
s, existence, and so on in the source and
destination locations. The SCOBOL Requestors have internal
error messages followed by an internal error number.
However, these errors are often unexpected file-system errors,
especially for operations such as Archive Maintenance and
Database Relocation, which perform extensive file system
operations.
A link-denied error occurs
in ZPHIHMI or ZPHITMI.
The
Pathway hometerm is not accessible.
The hometerm for Pathway specified in INITENV must remain
available aft
er the servers are started. If the hometerm is
specified on a network-connected system, make sure the
Expand connection is up.
Problem Recovery (page 1 of 2)
ZPHTI logon does not
seem
to be doing
anything.
If TISERVER is not running, and if a database manager needs
to be started, the logon might seem to take a long time while
the database manager process starts. The KBD LOCK
indicator appears on the requestor screen while this occurs.
A link-denied error occurs
in ZPHITI.
The Pathway hometerm is not accessible.
The hometerm for Pathway specified in INITENV must remain
available
aft
er the servers are started. If the hometerm is
specified on a network-connected system, check that the
Expand connection is up.
Problem Recovery (page 2 of 2)