DSM/Tape Catalog Messages Manual

Remote Procedure Call Messages

DSM/Tape Catalog Messages Manual — 422947-007

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17: ZRPC-EVT-PORTMAP-ERR

ZRPC-TKN-PMAPPROC

is the name of the portmapper procedure that is being invoked, or the procedure

number in the request if the number does not correspond to one of these valid

portmapper RPC procedures:

ZRPC-TKN-IP-ADDR

is the IP address, in dotted decimal notation (d.d.d.d), of the remote RPC host

that sent the invalid request.

Cause. The portmapper received an invalid RPC request from the indicated host. The

request is probably invalid because of in-transit data corruption of the request or

because of programming errors in the RPC client program running on the specified

host.

Effect. The invalid request is rejected.

Recovery. Informational message only; no corrective action is needed. Occasional

random occurrences of this message might be caused by transient data errors.

However, if this error occurs frequently:

1. Find the contents of the RPC request causing this event by using a local area

network (LAN) analyzer to trace requests sent to the portmapper. If the request is

valid on the LAN, report this to your system manager as a malfunction in the

portmapper or Transmission Control Protocol/internet Protocol (TCP/IP) software.

If the request is invalid on the LAN, determine whether the message is being

corrupted as it is transferred through gateways and routers or if the client software

on the originating host is generating an invalid request.

2. Contact your service provider and provide all relevant information:



Description of the problem and accompanying symptoms



Details from the generated messages



Supporting documentation such as Event Management Service (EMS) logs,

trace files, and a saveabend file, if applicable

If your local operating procedures require contacting the Global Customer Support

Center (GCSC), supply your system number and the numbers and versions of all