DSM/Tape Catalog Messages Manual

Tape Server Process Messages

DSM/Tape Catalog Messages Manual — 422947-007

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Tape Server Process EMS Message Text

tapes. For more information on this error, see the DSM/Tape Catalog Management

Programming Manual.

Cause. An error occurred while the system was trying to send a message to the

Distributed Systems Management/Tape Catalog (DSM/TC) console (using the

MEDIACOM ALTER CONSOLE command).

Effect. The DSM/TC console is automatically closed.

Recovery. To reopen the DSM/TC console, use the MEDIACOM ALTER CONSOLE

command.

Cause. An error occurred while the system was trying to communicate with a tape

drive.

Effect. The tape drive is unavailable for labeled tape use. If a MEDIACOM STATUS

TAPEDRIVE command is performed, it shows the tape drive as being unavailable.

Recovery. Connection to the tape drive is retried automatically:



If the processor is down, reload the primary processor or backup processor of

device.



If the processor is not down, perform a MEDIACOM STATUS TAPEDRIVE

command on the tape drive.



Stop the primary process of $ZSVR.

If the error persists, contact your service provider and give all relevant information:



Description of the problem and accompanying symptoms



Details from the message or messages generated



Supporting documentation such as Event Management Service (EMS) logs, trace

files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Customer Support

Center (GCSC), supply your system number and the numbers and versions of all