EMS Manual

Distributor Event Messages
EMS Manual—426909-005
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1012: ZEMS-EVT-CREATEBACKUP-FAILED
Cause. The distributor cannot create a backup due to a PROCESS_CREATE_ error.
The event message is issued only if the initial attempt to create a backup fails;
unsuccessful retries are not reported.
Effect. The primary distributor process retries this error unless the
PROCESS_CREATE_ error indicates that the backup CPU is down. In the latter case,
an attempt is made to create a new backup 30 seconds after receipt of a CPU
RELOADED system message for the backup CPU. For errors other than CPU down,
the primary distributor delays for 30 seconds and retries; if this second attempt fails,
the next attempt occurs after a 60-second delay. This process continues (the delay
increases by 30 seconds at each failure) until the delay reaches 5 minutes. Thereafter,
the primary distributor attempts to create a new backup every 5 minutes.
Recovery. Recovery action depends on the PROCESS_CREATE_ error and, if
present, the ZFILERR error, as shown in the Guardian Procedure Calls Reference
Manual.
For other errors, contact your serce provider.