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Envoy Configuration and Management Manual

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Envoy Subsystem Error Messages
Envoy Configuration and Management Manual—429861-001
A-2
About Envoy Errors
About Envoy Errors
Each error listed includes a description of the probable cause of the error condition, an
explanation of the effect of the error, and a recommended recovery action. Error
messages are listed in numerical order.
The user can receive error messages through SCF. The messages are generated by the
file system, SCP, and so forth. File-system, SCP, and other errors originating outside the
SCF environment are described in the documentation supporting the particular source of
the error, and are not listed in this manual. For information about trace-related errors,
see the PTrace Reference Manual.
Some Envoy error messages are not easily recoverable and require you to seek
additional help. In these cases, you should follow the standard procedures at your site
for contacting the appropriate support personnel. These procedures might involve
contacting the GCSC (Global Compaq Support Center).
Before contacting Compaq, it is recommended that you collect any relevant information,
including the details from the error message, and supporting documentation, such as
EMS logs, and a description of the problem and the accompanying symptoms, and
provide the data to the support personnel. If your local operating procedures require
contacting the GCSC, please supply your system name and the numbers and versions of
all related products as well.
E00001
Cause. The backup process is not there; it is unable to receive the TRACE command.
The back-up CPU is probably down.
Effect. The TRACE command is not performed.
Recovery. Make sure that the backup process is up and retry the command. You can use
the STATUS LINE command to check that the backup process is up.
E00003
Cause. The line is in use.
Effect. The line cannot be used.
Recovery. Retry the command when the line is not in use.
ENVOY E00001 Trace Backup command rejected; backup process is
not available.
ENVOY E00003 <objname> is in use.