Expand Configuration and Management Manual (G06.24+)

Troubleshooting
Expand Configuration and Management Manual523347-008
21-28
Expand-Over-ATM Problems
Cmd column) are being received (Rcvd row). If no Connect Command frames are
being sent or received, the destination line-handler process may not be operational or
there may be a network problem.
If the Invalid Frames Rcvd counter is greater than 0, frames are being corrupted;
contact your HP support representative.
If the Invalid ATM Addr Rcvd counter is greater than 0, the ATM address configured for
either the local or destination Expand-over-ATM line-handler process may be invalid.
Use the SCF INFO LINE command with the DETAIL option to display the ATM address
configured for the destination Expand-over-ATM line-handler process.
Example 21-12 shows an SCF INFO LINE command display for an Expand-over-ATM
line-handler process that uses a switched virtual circuit (SVC). (The relevant fields are
shown in boldface type.)
Resolving Expand-Over-ATM Wait Problems
If the SCF STATUS LINE command with the DETAIL option displays WAIT in the
Detailed State field, check the Detailed Info field for more detailed error information.
Table 21-12 describes the messages that might be displayed in the Detailed Info field.
Example 21-12. SCF INFO LINE, DETAIL Command (SVC Connection)
- > INFO LINE $ATMH, DETAIL
EXPAND Detailed Info LINE $ATMH
*Associatedev. $AM3 *Associatesubdev #IP
Rsize........ 3 *Speed.......... 74666 Delay.......... 0:00:00.10
Framesize.... 132 Txwindow....... 7 *Timerinactivity 0:00:00.00
*Maxreconnects 0 *Timerreconnect 0:00:30.00 *AfterMaxRetries PASSIVE
*Timerprobe...0:00:30.00 *Retryprobe..... 3 StartUp........ OFF
L2Protocol... Net^Atm ConnEp.........%H30100958 ListenEp....... %H30100654
*CallType..... SVC VPI............ 0 VCI............ 0
*AtmSel....... %H80
*DestAtmAddr.. (ISONSAP:%H47009181000100006170597C0140000C80001000)
Table 21-15. Messages Displayed in the Detailed Info Field (Expand-Over-
ATM) (page 1 of 2)
Message Description
Shared memory system unavailable The QIO subsystem is not available. Check the
state of the QIO subsystem. The line will become
ready when the QIO subsystem becomes available.
ATM subsystem unavailable, error
nnn
The ATM line associated with the Expand-over-
ATM line-handler process is not available. Check
the state of the ATM line. The Expand-over-ATM
line will become ready when the associated ATM
line becomes available. ATM error codes (nnn) are
described in the ATM Configuration and
Management Manual.