Guardian Disk and Tape Utilities Reference

Recovery. Investigate whether a corrupt tape or the tape drive is causing the problem. If not, identify
the problem file. If the problem exists on another tape containing the identical file, it is probably
a software problem.
If you suspect that the error is due to a software problem, contact your service provider and provide
all relevant information:
• The information in this message
• Description of the problem and accompanying symptoms (including the fileset specified in
BACKUP or RESTORE, and the last file successfully dumped or recovered before the failure)
• Supporting documentation such as Event Management Service (EMS) logs, trace files, and a
processor dump, if applicable
If your local operation procedures require contacting the GCSC, supply your system number and
the numbers and versions of all related products as well.
8036
Tape file label is bad: total length > maximum length on
tape-device.
Cause. This error is most likely a software problem in BACKUP or RESTORE but could also be
caused by:
• Corruption of the tape media
• Dirty tape drive heads
• Faulty tape drives
• A BACKUP being stopped in the middle, resulting in an incomplete tape
Effect. BACKUP or RESTORE terminates.
Recovery. Investigate whether a corrupt tape or the tape drive is causing the problem. If not, identify
the problem file. If the problem exists on another tape containing the identical file, it is probably
a software problem.
If you suspect that the error is due to a software problem, contact your service provider and provide
all relevant information:
• The information in this message
• Description of the problem and accompanying symptoms (including the fileset specified in
BACKUP or RESTORE, and the last file successfully dumped or recovered before the failure)
• Supporting documentation such as Event Management Service (EMS) logs, trace files, and a
processor dump, if applicable
If your local operation procedures require contacting the GCSC, supply your system number and
the numbers and versions of all related products as well.
8037
Tape file label is bad: total length is an odd number on
tape-device.
Cause. This error is most likely a software problem in BACKUP or RESTORE but could also be
caused by:
• Corruption of the tape media
• Dirty tape drive heads
• Faulty tape drives
• A BACKUP being stopped in the middle, resulting in an incomplete tape
242 BACKCOPY, BACKUP, and RESTORE Messages