Introduction to NonStop Operations Management

Production Management
Introduction to NonStop Operations Management–125507
5-11
Start-of-Shift Tasks
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Make sure that all printers are operational and online.
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Make sure that the temperature and humidity are normal.
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Check the spooler. Use the spooler interface (SPOOLCOM) to make sure that the
spooler components are working properly.
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Check for operator messages:
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Check the operator message logs, TSM EMS Event Viewer screens, and your
own system management applications for operator messages and event
messages.
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Read all messages that appear in order to detect potential problems early.
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Save error information to help identify problems should they occur.
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If a log file is nearly full, switch logging to a new file.
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Use Tandem Service Management (TSM) to view new alarms, especially critical
alarms.
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Use TSM to make sure that all processes that should be running are running.
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Check the network status:
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Use the Network Statistics Extended (NSX) to monitor all systems in a network,
and gather network-wide statistics and generate reports. NSX can collect
statistics on all nodes, processors, and Expand line handlers in a network
without operator intervention.
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Use SCF to verify that all network nodes and the processors at the nodes are up,
to obtain information on routing and throughput delays, and to determine the
line status between your system and other systems.
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Check line handlers. Use SCF on all configured lines to make sure that all
devices are up, to check for block check character or buffer allocation errors,
and to ensure that data is accumulated for the current day only.
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Check the status of the online transaction-processing environment. Use the
PATHCOM interface to:
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Check the status of the PATHMON process-management process, the LOG
status, and the status of primary and backup processors.
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Check the status of objects controlled by PATHMON.
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Determine if any servers have failed.
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Determine if any terminal control processes (TCPs) have failed.
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Check the status of Transfer. Use PATHCOM to check the status of terminals and
servers.
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Check the status of the NonStop Transaction Manager/MP (TM/MP). Use
TMFCOM to check the status of audit trails, audit-dump processes, the backout
process, the NonStop TM/MP catalog, and NonStop TM/MP activity.