Introduction to NonStop Operations Management

Contents
Introduction to NonStop Operations Management–125507
xiii
12. Automating and Centralizing Operations
Client/Server Processing 11-10
Case Study 11-14
Business Background 11-14
Analysis of Problem 11-15
Implementation of Recommendations 11-16
Check List 11-18
12. Automating and Centralizing Operations
Overview 12-1
Why Automate and Centralize Operations? 12-1
Automating Operations Tasks 12-4
Centralizing System Operations 12-5
Automation and Centralization Tools 12-6
Check List 12-7
13. Operations Management and Continuous Improvement
Overview 13-1
Why Improve Your Operations Environment? 13-1
Implementing an Operations-Management Improvement Program 13-2
Using the Maturity Framework 13-3
Step 1—Assessing Your Environment 13-5
Step 2—Developing a Vision 13-5
Step 3—Developing an Action List 13-6
Step 4—Scheduling and Committing Resources 13-6
Step 5—Executing the Plan 13-6
Step 6—Assessing the Improvement Program 13-6
Case Study 13-7
User Profile 13-7
Problem Scenario 13-8
Implementing an Operations-Management Improvement Program 13-8
Conclusion 13-13
Check List 13-14
14. Operations Management Tools
Overview 14-1
$CMON 14-4
Command Files 14-4
Data Access Language (DAL) Server 14-5
Disk Space Analysis Program (DSAP) 14-5
Distributed Name Service (DNS) 14-6