Introduction to NonStop Operations Management

Contents
Introduction to NonStop Operations Management–125507
xv
A. Additional Reading
Transfer 14-22
TSM EMS Event Viewer 14-23
ViewSys 14-23
A. Additional Reading
Overview A-1
Section 1—Overview of NonStop Operations Management A-1
Section 2—The Operations Staff A-1
Section 3—The Operations and Support Areas A-2
Section 4—Operations Documentation A-2
Section 5—Production Management A-3
Section 6—Problem Management A-4
Section 7—Change and Configuration Management A-5
Section 8—Performance Management A-5
Section 9—Security Management A-6
Section 10—Contingency Planning A-6
Section 11—Application Management A-7
Section 12—Automating and Centralizing Operations A-7
Section 13—Operations Management and Continuous Improvement A-8
Section 14—Operations-Management Tools A-8
B. Check Lists
Overview B-1
The Operations Staff B-1
The Operations and Support Areas B-2
Operations Documentation B-3
Production Management B-4
Problem Management B-5
Change and Configuration Management B-7
Performance Management B-8
Security Management B-9
Contingency Planning B-11
Application Management B-13
Automating and Centralizing Operations B-14
Operations Management and Continuous Improvement B-15
Glossary
Index