Introduction to NonStop Operations Management

Performance Management
Introduction to NonStop Operations Management–125507
8-13
Check List
1. Establish service-level agreements.
2. Assign staff to the capacity-planning, application-sizing, and performance-analysis-
and-tuning functions. Provide training as needed.
3. Establish procedures for application sizing. Typically, the application-sizing staff:
a. Establishes sizing requirements and strategy
b. Forecasts and develops models of future demands
c. Reports results
4. Establish procedures for capacity planning. Typically, the capacity-planning staff:
a. Establishes capacity-planning requirements and strategy
b. Institutes performance reporting
c. Forecasts and develops models of future demands
d. Develops the capacity plan
5. Establish procedures for performance analysis and tuning. Typically, the
performance-analysis-and-tuning staff:
a. Establishes performance requirements
b. Measures performance
c. Acts on collected data to optimize system performance
d. Reports results and provides capacity planners with data