Introduction to NonStop Operations Management

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About This Manual
Overview
The Introduction to NonStop Operations Management manual provides an overview of
Tandem operations management concepts, tasks, products, and manuals for NonStop
systems. This manual is a prerequisite for reading other Tandem operations manuals.
This manual will:
•
Help operations managers prepare for the installation of a Tandem system
•
Provide managers of existing Tandem systems with useful operational and reference
information
The Introduction to NonStop Operations Management manual provides guidelines,
suggestions, and ideas on managing Tandem NonStop systems effectively and
efficiently. Because each organization is unique and has different needs, this manual
presents recommendations and not requirements. When you read this manual, you may
find that a topic is not relevant to your operation, or you may need to make alterations to
the guidelines to meet your needs. However, anyone responsible for managing a Tandem
NonStop system can find valuable information in this manual.
Who Should Read This Manual?
Operations managers in companies of varying sizes with systems of varying sizes should
read this manual. This includes managers who:
•
Have responsibility for the success of a Tandem operations environment
•
Make operations decisions
•
Establish operations procedures
•
Hire and train operations staff
The operations managers might be anyone from the system manager to the MIS director.
Some topics will be of interest to all levels of operations management. Other topics
might be of interest only to a subset of managers.
This manual can also serve as an introduction to operations management for
programmers, operators, and technical specialists.
What’s in This Manual?
This manual covers the groundwork of operations management. Each section of the
manual discusses a key area of operations management and provides suggestions,
guidelines, and summary check lists.
The sections are ordered from the general to the more specific. Overview and
introductory information is near the beginning of the manual; information on how to
prepare and organize an operations environment is next, followed by information on how
to manage an operations environment.