Introduction to NonStop Operations Management

Introduction to NonStop Operations Management–125507
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Automating and Centralizing Operations
Overview
Automating and centralizing operations can help you improve the efficiency and
effectiveness of your system operations support staff and help improve system and
application availability.
This section lists the steps required for automating and centralizing Tandem system
operations and describes the products that help you automate and centralize.
Why Automate and Centralize Operations?
Automating operations is the process of using command files, macros, and applications
to perform operations tasks. Automating operations:
•
Minimizes unplanned outages. An unplanned outage is system or application down
time caused by a problem situation such as faulty hardware, operator error, disaster,
and so forth.
•
Helps you increase staff productivity.
•
Helps you manage unattended systems.
•
Reduces human error.
•
Relieves your staff of repetitive tasks.
•
Ensures that tasks are performed in accordance with the company’s operations
policies.
•
Reduces the number of operators required at a site and reduces the level of expertise
required of operators
Figure 12-1 shows how automated procedures can prevent or minimize unplanned down
time. It contrasts traditional methods of solving an operations problem with automated
methods.