Introduction to NonStop Operations Management

Operations Management and Continuous
Improvement
Introduction to NonStop Operations Management–125507
13-14
Check List
Check List
The following check list summarizes the steps involved for implementing an operations-
management improvement program:
1. Assess the current status of your operations management processes. Use the
maturity framework to help you determine the maturity level of your operations
environment.
2. Develop a vision of the operations management processes you want to have in place
by establishing goals and objectives.
3. Develop an action list of tasks and the sequence in which to implement them.
4. Commit the resources to carry out the tasks, and create a project schedule to
accomplish each task.
5. Execute the tasks according to your project schedule.
6. Assess the results of the improvement program. Determine your new maturity level,
and decide where to go from there.