Introduction to NonStop Operations Management

Introduction to NonStop Operations Management–125507
B-1
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Check Lists
Overview
The check lists from each section in this book are reproduced here so that you can easily
use the check lists for note taking or photocopying.
The Operations Staff
1. Structure your organization so that it most effectively and efficiently provides the
entry-level through senior-level operations, planning, control, and support activities
your company needs.
2. Define each person’s job duties. Make sure that there is a well-defined path for
problem escalation and for career growth.
3. Define how each person’s performance is evaluated.
4. Determine the staff’s training needs.
5. Provide the necessary training.
6. Provide training for career development.