Introduction to NonStop Operations Management

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Introduction to NonStop Operations Management125507
B-2
The Operations and Support Areas
The Operations and Support Areas
1. Determine the type of environment your systems require.
2. Select the location for your system. The location should:
Be the safest and most secure available to you
Provide all system and environmental requirements
Have enough space for all equipment and for storage areas
Have all required data communications lines and telephones
3. Take precautions to protect hardware, software, and data from intruders and
untrained personnel.
4. Obtain all needed equipment and supplies, such as consoles, terminals, printer
supplies, and manuals.
5. Once the site has been prepared and all necessary requirements met, install the
systems. Most new computer room systems are installed by Tandem customer
engineers (CEs).
6. Plan for preventive maintenance:
Develop procedures and schedules.
Arrange for CE support if needed.
Keep all equipment and work areas clean.
7. Make sure that the support areas are located near the systems and provide all
necessary equipment (for example, manuals, telephones, forms, and so on).