Introduction to NonStop Operations Management

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Introduction to NonStop Operations Management–125507
B-4
Production Management
Production Management
1. Implement operator tools to monitor the systems, networks, applications, processors,
disks, and communications lines.
2. Determine which tools to use. Tandem offers these tools:
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DSM/NOW
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EMS
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EMSA
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NetBatch and NetBatch-Plus
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NSX
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OMF
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SeeView
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Tandem Service Management (TSM)
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TSM EMS Event Viewer
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VHS
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ViewSys
3. Develop an internal operations guide that provides guidelines and procedures for
performing tasks within your organization.
4. Establish work schedules based on the tasks listed in this section and other tasks
required by your organization.
5. Automate the tasks as much as possible.
6. Train your staff to perform the tasks quickly and well.
7. Review the procedures and the staff’s performance to determine whether the
procedures can be improved.