Introduction to NonStop Operations Management

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Introduction to NonStop Operations Management–125507
B-15
Operations Management and Continuous
Improvement
Operations Management and Continuous
Improvement
1. Assess the current status of your operations-management processes. Use the
maturity framework to help you determine the maturity level of your operations
environment.
2. Develop a vision of the operations-management processes you want to have in place
by establishing goals and objectives.
3. Develop an action list of tasks and the sequence in which to implement them.
4. Commit the resources to carry out the tasks, and create a project schedule to
accomplish each task.
5. Execute the tasks according to your project schedule.
6. Assess the results of the improvement program. Determine your new maturity level,
and decide where to go from there.