Introduction to NonStop Operations Management

Introduction to NonStop Operations Management–125507
iii
New and Changed Information
The Introduction to NonStop Operations Management manual has been revised to:
•
Delete references to all operations management products and features, manuals, and
NonStop systems that are not supported in the G01.00 release. Products include:
CMI, CSM, DSC/COUP, Envoy, InfoWay, Install, NonStop NET/MASTER, PUP,
RCP, RDF, RMI, ROF, Surveyor, Syshealth, Tandem CD Read, TMDS, and
ViewPoint.
•
Describe new or enhanced operations management products and features, as well as
new Tandem terminology, manuals, and NonStop systems that are supported in the
G01.00 release. New products include Tandem Service Management (TSM), the
TSM EMS Event Viewer, the Tandem Information Manager (TIM) product, and
enhancements to the Subsystem Control Facility (SCF).
Specifically,
•
Section 1, “Overview of NonStop Operations Management,” contains updated
information about Tandem Education and the International Tandem User’s Group
(ITUG).
•
In Section 2, “The Operations Staff,” detailed descriptions of the recommended
training paths for entry-level through senior-level support personnel have been
removed and replaced by sources for the latest Tandem Education course
information. Also, support personnel responsibilities have been updated to include
new support products such as the Tandem Service Management (TSM) product and
the TSM EMS Event Viewer.
•
Section 3, “The Operations and Support Areas,” now includes references to the
Himalaya S-series servers and information about TSM and the TSM EMS Event
Viewer.
•
Section 4, “Operations Documentation,” has been updated to document the
ServerNet system network area (ServerNet SAN) and the ServerNet wide area
networking (ServerNet WAN) subsystems and the new configuration listing that can
be generated from SCF.
•
Section 5, “Production Management,” has been updated to document new
production management tools, including TSM, the TSM EMS Event Viewer, and
enhancements to SCF.
•
Section 6, “Problem Management,” has been updated to document new problem
management tools, including TSM and the TSM EMS Event Viewer.
•
Section 7, “Change and Configuration Management,” has been updated to document
new change and configuration management tools, including Distributed Systems
Management/Software Configuration Manager (DSM/SCM), TSM, the TSM EMS
Event Viewer, and SCF enhancements.
•
Section 8, “Performance Management,” has been updated with information about
the TSM EMS Event Viewer.