Introduction to NonStop Operations Management

Overview of NonStop Operations Management
Introduction to NonStop Operations Management–125507
1-4
Production Management
Figure 1-1 shows the OM disciplines working together to ensure a stable and predictable
OM environment.
Production Management
Production management includes the day-to-day tasks performed by operations
personnel who operate and manage the production environment. For example, some of
the tasks included in this discipline are:
•
Monitoring the systems, networks, and applications to ensure that service-level
agreements are being met
•
Starting and shutting down systems, LANs and WANs, and applications
•
Monitoring event and alert messages
•
Monitoring system performance and capacity
•
Scheduling jobs
•
Logging problems
•
Providing technical support
•
Processing online transaction and batch operations
•
Maintaining disk and tape media
•
Maintaining documentation such as operator logs, configuration diagrams, policies
and procedures, service-level agreements, and manuals
Figure 1-1. The Operations Management Disciplines
001
Production
Management
Problem
Management
Configuration
Management
Security
Management
Stable and Predictable Environment
Performance
Management
Change
Management