Introduction to NonStop Operations Management

Introduction to NonStop Operations Management–125507
Index-1
Index
A
Access control list (ACL) 9-12
Account Quality Planning (AQP)
Service 1-18
ACL 9-12
Activity areas, staffing 2-1
Additional reading A-1
Agreements
documentation of 4-4
service-level 1-2, 4-2, 8-2
Alias, user 9-12
Alliance program 1-16
Application management
case study 11-14
check list 11-18
description of 11-1
example 11-14
operations tools 11-8, 11-10, 11-13
Application sizing 8-1
Applications
batch 11-7/11-8
client/server 11-10/11-13
configuration listings 4-9
controlling 11-2, 11-6
managing 11-1/11-7
monitoring 5-12
online transaction processing 11-8
operations requirements for 11-2
performing configuration changes 7-6
purpose 8-1
reloading files 5-15
reviewing new applications 11-4
sizing 8-3/8-5
AQP
See Account Quality Planning (AQP)
Service
Auditors 9-5
Automatic logoff option 9-10
Availability
cost of downtime 1-8
end-users’ perspective 1-1, 1-8
maximizing 1-10
B
BACKCOPY 5-13
BACKUP 5-13, 10-3
Backup sites 10-10/10-11
Backups 5-13, 5-15
Baseline security 9-4
Batch processing 11-7/11-8
C
Callback routine 9-18
Capacity planning
case study 8-10
description 8-5/8-6
forecasting 8-6
methodology 8-5/8-6
operations tools 8-12
performance reporting 8-5
purpose of 8-1
staff requirements 8-3
CE logs 4-13
Centralized operations organization 2-12
Change 7-1
Change control 7-8/7-9
Change function, staffing
requirements 2-7/2-9
Change management
case study 7-10
check list 7-14
discipline description 1-6
example 7-10
operations tools 7-13