Introduction to NonStop Operations Management

Overview of NonStop Operations Management
Introduction to NonStop Operations Management–125507
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Account Quality Planning (AQP) Service
Account Quality Planning (AQP) Service
The Tandem AQP provides services for improving your current operations management
processes, including:
•
Performing a profile assessment and analysis of your operations environment
•
Identifying problem areas and targeting improvements for areas that will produce
the most benefits for your organization
•
Analyzing the root cause of problems
•
Developing and implementing an action plan to improve the problem areas in your
operations environment
For more information on the AQP Service, contact your Tandem representative.
FAXAdvisor
The Tandem FAXAdvisor is a free, automated fax information system that enables you
to receive professional services documents, support documents, and product documents
by means of a touch-tone telephone and a fax machine.
You can have documents delivered to your fax machine within minutes by dialing the
FAXAdvisor telephone number:
•
U.S. callers: 1-800-TNDMFAX (1-800-863-6329)
•
International callers: 1-408-285-8611
An interactive voice response systems leads you through a series of selections. You can
request an up-to-date listing of all the documents currently available in a number of
categories, such as “Recently Announced Products and Services” and “Professional
Services and Support Products.” Then, you can order copies of specific documents of
interest, for example, a service description of the NonStop Availability Review Service
available through Tandem Professional Services, a product description of Tandem’s
Nomadic Disk Technology, or a course description of the “Automating Tandem
Operations” class.
For assistance in using FAXAdvisor, call Tandem Fax Support at 1-408-285-8603.