Introduction to NonStop Operations Management

Introduction to NonStop Operations Management–125507
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The Operations and Support
Areas
Overview
Before receiving your Tandem system, you need to prepare the operations environment.
The operations environment includes both the operations and support areas. The
operations area is where you locate the computer systems and peripherals (such as
printers). The support area is where the operations staff are located. In some companies,
the operations and support areas are the same; in other companies, the areas are separate.
This section provides guidelines for setting up an operations environment. A check list
at the end of this section summarizes the main points.
A Computer Room or an Office
The operations environment depends on the type of systems installed. NonStop
Himalaya S-series servers can operate in offices or computer rooms, depending on the
system configuration.
Selecting a Location
Following are considerations for selecting a location. First, considerations for both
computer-room and office environments are listed, then computer room considerations,
and finally office-environment considerations.
Both Computer-Room and Office Environments
When selecting and preparing the operations areas, there are a number of items to
consider, including the following:
•
The computer room or office should be accessible from the delivery receiving area.
You should make sure that all required deliveries (the initial system delivery and
regular supply deliveries) can be transported to the appropriate location. Make sure
that all hallways and doors are wide enough. If an elevator will be used for
deliveries, make sure that the elevator is strong enough to transport the systems.
•
Consider the work flow when developing a floor plan. Especially in environments
with large numbers of batch jobs, the layout of the computers and peripherals can
either ease or impede the flow of work. For example, by placing tape drives and
printers in different areas, you can prevent operators who are loading tapes from
getting in the way of operators who are maintaining the printers.
•
Determine whether data communications lines are needed. Arrange for the
installation of all lines and at least one telephone. To ensure that at least one data
communications line will be up at all times, ask your supplier to select different
routes for each line.