Introduction to NonStop Operations Management

The Operations and Support Areas
Introduction to NonStop Operations Management–125507
3-5
Physical Security
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Develop procedures for protecting the systems when an environmental system (such
as air conditioning) malfunctions. The procedures should include the following
information:
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Whom to contact when a malfunction occurs
•
How long the computer systems can run and when the staff should shut down
the systems
•
How to start available backup systems
Physical Security
Your company security policy will determine the physical security precautions you take.
The strictest policy requires that all areas of the data processing center be protected,
including the operations and support staff, the data processing center, equipment,
material and supplies, software applications, and data. You might not need to provide
such strict security, particularly if you are managing office-environment systems.
Whatever type of system you are managing, you should install the security controls
required for the level of risk your organization is willing to tolerate.
Refer to Section 9, “Security Management,” for more detailed information on system
security. Section 9 provides guidelines for security policies, describes items that should
be protected, and provides suggestions for protecting your systems.
Equipment and Supplies
Having the proper equipment and supplies available helps your staff work efficiently and
effectively. Follow these guidelines concerning equipment and supplies:
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Provide equipment (such as printers) for logging operator messages.
•
Locate printers as far away as possible from disk drives to prevent printer dust from
damaging the disks.
•
Determine which supplies should be kept on hand. You will probably need printer
paper, ribbon, and toner; spare disks; spare tapes; and cleaning supplies.
•
Determine whether a system console is needed. You might want to acquire
additional consoles and console applications that facilitate system monitoring. For
example, some companies have several terminals that are dedicated to running
different system management applications. The TSM console would display system
status information; another terminal might display Network Statistics Extended
(NSX) information to help operators monitor a network. Still another terminal might
allow operators to view operator messages and system status information.
Your Tandem representative can help you determine what type of additional
consoles and applications would be useful.