iTP Secure WebServer Operator Messages Manual

WEBSERV Messages
iTP Secure WebServer Operator Messages Manual—429507-002
1-61
Events 6000 through 6999: WebSafe2 Messages
(Identifier: wsf)
Events 6000 through 6999:
WebSafe2 Messages
(Identifier: wsf)
If you encounter a WebSafe2 message and further assistance is required, contact your
service provider and provide the following types of information:
•
Descriptions of the problem and accompanying symptoms
•
Details from the message or messages generated
•
Supporting documentation such as EMS logs, WID trace files (which log
communications between the WebSafe2 unit and the WID), and a processor dump,
if applicable.
If your local operating procedures require contacting the Global Customer Support
Center (GCSC), supply your system number and the numbers and versions of all
related products as well.
6001
Cause. This is an internal error.
Effect. The request aborts.
Recovery. Examine the WID trace files (which log communications between the
WebSafe2 unit and the WID) and the WID error log to help determine the cause.
Contact your service provider, and provide these files and the additional information
described in the beginning of Events 6000 through 6999: WebSafe2 Messages
(Identifier: wsf) on page 1-61.
6002
cipher-id
is the unsupported cipher type.
Cause. A cipher type has been specified by the AcceptSecureTransport directive in
the configuration file (httpd.config) that is not supported by the WebSafe2 unit. For a
list of the ciphers that your WebSafe2 unit supports, see the iTP Secure WebServer
System Administrator’s Guide .
Effect. The request aborts.
(#6001) Should call GET_CERTIFICATE before calling
DECRYPT_DATA
(#6002) Cipher is not supported by WebSafe: cipher id =
cipher-id