iTP Secure WebServer System Administrator's Guide (Version 7.0)
Administering Session Identifiers for Anonymous 
Sessions
iTP Secure WebServer System Administrator’s Guide—523346-012
11-11
Ticketing Strategies
If you want a true hit count, you can specify one policy for HTML pages (for which you 
want to accurately track the hit count) and another policy for other types of references 
(for which you might not want this information). (For more information, see HTML and 
Image References on page 11-13.)
Ticketing Strategies
Tickets can be attached to resource requests either as part of the URL or in a cookie. 
For example, this URL contains a ticket:
http://www.acme.com/@@3jr7D&&j89WerfB6/index.htm
When the content server receives a request for a protected resource, it first looks in the 
request URL to find the ticket. If a ticket is not present or the one that is present is 
invalid, the content server checks the cookie, if the cookie is available. A cookie might 
be unavailable either because the Web client does not support cookies or because the 
user has not yet received a ticket. 
Only when the content server cannot acquire a valid ticket does it generate a new 
anonymous ticket and insert it into the URL.
When the content server finds a valid ticket from the URL or cookie, the server 
attempts to keep the ticket until the ticket expires. So, when the user makes 
subsequent requests, the content server can validate the request by using the same 
ticket. The content server has three techniques for maintaining tickets:
•
Inserting the ticket in a URL directly
•
Causing the Web client to insert the ticket in a URL
•
Storing the ticket in a cookie
You can control the way the server stores tickets.
Note that the ticket can only be inserted into a URL if it is a relative URL, as described 
in Dynamically Rewriting References on page 11-12. 
iTP Secure WebServer Default Ticketing Strategy
By default the iTP Secure WebServer inserts tickets into cookies whenever cookies are 
supported. If the Web client does not support cookies, the server looks for the ticket in 
the URL. As long as the initial document was referred to using a ticketed URL, the iTP 
Secure WebServer causes the Web client to automatically insert the ticket in all 
subsequent relative URLs. 
To guarantee that this action occurs for all HTML references, the content server 
converts absolute HTML references into relative references. (Absolute and relative 
references are described in Dynamically Rewriting References on page 11-12.) This 
strategy maximizes the lifetime of a ticket.










