Managing Software Changes (G06.25+, H06.03+, J06.03+)

Resources for Managing RVUs and SPRs

Managing Software Changes—427169-005

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Change Management Documentation

These documents are available to help you evaluate software changes between RVUs.

Hotstuff Messages

Hotstuff messages are sent by the ExpressNotice service to describe a defect with

unusually serious consequences and the steps you can take to avoid or prevent the

problem. The types of Hotstuff messages are:

•

Outage Prevention Notifications (OPNs)

•

SPR Recall and Withdrawal messages

•

General messages

Hotstuff messages are also available through NTL Support and Service Library and

Scout for NonStop Servers.

Outage Prevention Notifications (OPNs)

Outage Prevention Notifications (OPNs) are Hotstuff messages that describe a

problem that is particularly likely to cause a system outage and that provide steps to

avoid or prevent the problem.

OPNs are also available through NTL Support and Service Library and Scout for

NonStop Servers.

Example 2-1 on page 2-9 shows a sample OPN, and Evaluating Outage Prevention

Notifications on page 3-3, explains how to analyze an OPN.

SPR Recall and Withdrawal Messages

SPR Recall and Withdrawal messages are a type of Hotstuff message that recalls or

withdraws a distributed SPR and describes how to replace it. See Recalled,

Withdrawn, and Obsolete SPRs on page 1-7 for definitions of recalled and withdrawn

SPRs.

SPR Recall and Withdrawal Hotstuff messages are available through NTL Support and

Service Library and Scout for NonStop Servers.

Example 2-2 on page 2-10 shows a sample SPR Recall message.

General Messages

General Hotstuff messages describe miscellaneous critical defects, safety hazards,

and other serious problems. They also warn you about operations management or

system administration problems that can have serious consequences. Example 2-3 on

page 2-11 shows a general Hotstuff message.

Note. When an SPR is withdrawn for a less severe defect, a Support Note might be sent

notifying customers that the SPR is no longer available.