N1524A ACL Installation and User's Guide for the NonStop S-Series Tape Enclosure

Error Recovery Procedures and Fault Symptom
Codes
N1524A ACL Installation and User’s Guide for the NonStop S-Series Tape Enclosure—527340-001
C-8
Motor Process Error Codes (3xxx)
3011 Picker Retries Exceeded While attempting to fetch a cartridge, the picker
was not able position properly within 16 attempts.
A, B, 2, 7,
#
3012 Picker Retries Exceeded While attempting to fetch a cartridge, the picker
was not able position properly within 16 attempts.
A, B, 2, 7,
#
3013 Picker Retries Exceeded While attempting to fetch a cartridge, the picker
was not able position properly within 16 attempts.
A, B, 2, 7,
#
3014 Picker Retries Exceeded While stowing to a drive, the initial push failed. A, B, 2, 3,
#
3020 Undefined Config An unsupported configuration was detected. A, B, 5, 6,
1
3021 Wrong Codebase An attempt was made to flash the incorrect
firmware image into the unit. Press Enter to Flash
or ESC to cancel
A, B, 6
3040 Motor Firmware Error An undefined picker position was specified. A, B, 1, 2,
#
3042 Motor Firmware Error An undefined door position was specified. A, B, 1, #
3100 Picker Jammed The picker stalled during an inventory. A, B, 2, #
3101 Picker Jammed During a stow operation, the picker was not able
to insert the cartridge into the bin.
A, B, 2, 7,
#
3102 Picker Jammed While stowing to a bin, the picker moved too far.
This generally occurs if the arm slips in between
two cartridges during the final push.
A, B, 2, 7,
#
3103 Picker Jammed While stowing to a bin, the picker moved too far.
This generally occurs if the arm slips in between
two cartridges during the final push.
A, B, 2, 7,
#
3104 Picker Jammed During a bin stow, the picker did not reach a
position far enough to insure that the cartridge
was fully inserted.
A, B, 2, 7,
#
3105 Picker Jammed The picker was not able to home properly after
stowing a cartridge to a bin.
A, B, 2, #
3106 Picker Jammed The picker was not able to position to the
cartridge notch while performing a bin fetch
operation.
A, B, 2, 7,
8, #
3107 Picker Jammed During a bin fetch, the picker stalled while
attempting to pull a cartridge into the shuttle.
A, B, 2, 7,
#
3108 Picker Jammed The picker stalled while fetching from a bin. A, B, 2, 7,
#
3109 Picker Jammed The picker was not able to position to the
cartridge notch while performing a drive fetch
operation.
A, B, 2, 7,
8, #
310A Picker Jammed During a drive fetch, the picker stalled while
attempting to pull a cartridge into the shuttle.
A, B, 2, 3,
#
FSC Message Description ERP