N1524A ACL Installation and User's Guide for the NonStop S-Series Tape Enclosure

Troubleshooting

N1524A ACL Installation and User’s Guide for the NonStop S-Series Tape Enclosure—527340-001

A-3

Recovering from Errors

Error Recovery Procedures and Fault Symptom Codes includes additional procedures

that can perform by an experienced service technician.

Fault Symptom Codes (FSC)

Fault Symptom Codes appear in the Fault screen shown in Figure A-1. Each FSC is

accompanied by a descriptive message and instructions for clearing the fault. If a fault

persists, look up the FSC in Table A-2 and call the technical support representative. To

help identify the problem be sure to provide the FCS.

Table A-1. Error Recovery Procedures

ERP Number Procedure Detail

C Cycle power to the drive using the AC switch on the

front panel of the tape drive. Wait 30 seconds to

power on again.

D Turn off power to the tape drive and inspect

connectors and cables.

F Invalid operation. Select parameters correctly and try

again.

G Call technical support.

Table A-2. Fault Symptom Codes

FSC Displayed Message ERP

3001 Picker Tries Excd C¬

D¬ G

3002

Power Down to

Clear

Picker Tach

Errors

D¬ G

3003 Elevator Tach Errors D¬ G

3100 Picker Jammed

Power Down to Clear

C¬

D¬ G

3200 Elevator Jammed

Power Down to Clear

C¬

D¬ G

5002 All LTOs / Slots Empty

Press Enter to Clear

5003 All LTOs / Slots Full

Press Enter to Clear