NonStop Cluster Performance Essentials User's Guide, Version 2.2

Quick Install Guide section. If there were issues with invoking the license, the user will
receive an email stating “Unable to retrieve License” and if debug mode is enabled for error
logging a message will be recorded in the mxdomainmgr.0.log log stating “Unable to
retrieve license SerialNumber Serial Error PE Linux/NonStop, V01/H01 was unable to
retrieve a license for this system. Please send an email to
PerformanceManagement@hp.com with your system details”.
For NonStop agents, expired licenses will also be logged as an EMS message stating “Your
copy of PE …, H01 has expired.”
If licensing issues are encountered, contact GMCSC or email
PerformanceManagement@hp.com
for assistance.
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Performance Essentials HP SIM Client and NonStop & Linux Host User Guide – 544813 – 004
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