NonStop Operating System Event Management Programming Manual

Low-Level I/O Event Messages (ZGIO)
HP NonStop Operating System Event Management Programming Manual520372-020
3-13
Recovery Action Requiring Vendor Support
A list:
Identifying the subject of the event message.
Indicating whether the event is channel-related, device-related, or controller-
related.
Indicating whether the message identifies a potentially critical event (whether
ZEMS-TKN-EMPHASIS has the value ZSPI-VAL-TRUE).
Indicating whether the message identifies an action-attention event (whether
ZEMS-TKN-ACTION-NEEDED has the value ZSPI-VAL-TRUE).
Identifying the sender of the event message to the EMS collector ($0 process).
Indicating whether the event message is sent to the TMDS collector.
A box contains the list of tokens that can appear in the event message. Header
and other common tokens are not included in the list but are described in
Section 2, Header and Common Tokens. The tokens might not necessarily appear
in the message buffer in the same order that they are listed in the box. The tokens
in the list are either:
Unconditional (always present in the message).
Conditional (present in the event message only under certain conditions).
The box also contains the event-message text, which is taken from a template file
by the EMSTEXT procedure.
A description of each token follows the box.
The cause describes what might have caused the event.
The effect describes the implication (if any) of the generated event.
The recovery describes the action (if any) to be taken.
Recovery Action Requiring Vendor Support
Contact your service provider, as directed by your local operating procedures. Provide
relevant information, such as:
The system number
Descriptions of the problem and accompanying symptoms
Details from the message or messages being generated
Supporting documentation such as EMS logs
Trace files or saveabend files, if generated
Processor memory dumps, if the problem has resulted in a halted processor