NonStop S-Series Operations Guide (G06.24+)

Introduction to NonStop S-Series Operations
HP NonStop S-Series Operations Guide—522459-007
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Task 4: Prevent Future Problems
Task 4: Prevent Future Problems
Solving problems that occur with your system can be exciting because it is active and
stimulating. Preventing problems is often less dramatic. But in the end, prevention is
more productive than solving problems. The more work you do to prevent problems
before they arise, the fewer problems that will arise at potentially critical times.
These questions provide a framework for your problem-prevention efforts:
•
Why did this problem occur? What was the root cause? Were there any
contributing causes?
•
How serious was the problem?
•
What is the likelihood that it will occur again?
•
Is it possible to eliminate the causes of this problem?
•
Is it possible to reduce the likelihood that this problem will occur in the future?
•
Can automation tools be used to detect and respond to preliminary symptoms of
this problem?
•
Can anything be done now to minimize the damage that would result from a
reoccurrence of this problem?
•
Can the problem resolution process be improved in any way?