NonStop S-Series Operations Guide (G06.24+)

Overview of Monitoring and Recovery
HP NonStop S-Series Operations Guide—522459-007
3-12
Recovery Operations for Problems Detected by
OSM or TSM
Monitoring Alarms
1. Log on to the OSM Service Connection or the TSM Service Application.
2. From the tree pane, locate and select the resource.
3. From the details pane, click the Alarms tab.
4. Double-click a specific alarm to display the Alarm Detail dialog box.
To get a summary of all outstanding alarms on the system:
1. In the OSM Management window, select Summary>Alarm. In the TSM
Management window, click the Alarm Summary button (represented by a bell) on
the toolbar. In both applications, the Alarm Summary dialog box appears. This
dialog box lists all the alarms on the system and the resource associated with each
alarm. Alarms are color-coded for severity, as listed in Table 3-3 on page 3-11.
2. In the Alarm Summary dialog box, select a specific alarm and click Detail (OSM) or
Show Detail (TSM). The Alarm Detail dialog box appears, with more detailed
information about that alarm.
Monitoring Problem Incident Reports
The OSM or TSM Notification Director generates problem incident reports when
changes occur that could directly affect the availability of resources on your NonStop
S-series server. The Incident Report List tab on the Notification Director dialog box
allows you to view, sort, authorize, and reject incident reports. The Notification Director
allows you to forward notifications to your service provider if your system is configured
for remote dial-out.
Recovery Operations for Problems Detected by OSM or TSM
After using the OSM Service Connection or the TSM Service Application to research a
problem, you might be able to determine that the problem can be solved through
operator intervention, or you might find that a service call is in order or even that a
system component must be replaced.
Operator Intervention Is Required
In addition to checking the alarms for a given resource, refer to the section in this guide
that covers that resource—for example, Section 10, Tape Drives: Monitoring and
Recovery— for information on using the Subsystem Control Facility (SCF) and other
tools to determine more details about the cause of a problem. Then follow the
directions in the Recovery Operations subsection in the relevant section.
Service or Replacement Is Required
Replacing a system component that has malfunctioned is beyond the scope of this
guide. Replacement procedures that customers can perform are limited to system