NonStop S-Series Planning and Configuration Guide (G06.29+)

Terms and Concepts
HP NonStop S-Series Planning and Configuration Guide—523303-021
1-30
CRU/FRU Replacement Tools
CRU/FRU Replacement Tools
You use the following software and hardware tools to diagnose and replace failed
CRUs/FRUs:
Support and Service Library
These NTL Support and Service Library categories provides procedures, part
numbers, troubleshooting tips, and tools for servicing NonStop S-series systems.
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Hardware Service Maintenance Publications
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Service Information
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Service Procedures
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Tools and Download Files
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Troubleshooting Tips
Within these categories, where applicable, content might be further categorized
according to server or enclosure type.
Authorized service providers can also order the Support and Service Library CD:
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Channel Partners and Authorized Service Providers: Order the CD from the SDRC
at https://scout.nonstop.compaq.com/SDRC/ce.htm.
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HP employees: Subscribe at World on a Workbench (WOW). Subscribers
automatically receive CD updates. Access the WOW order form at
http://hps.knowledgemanagement.hp.com/wow/order.asp.
Service Management Packages
HP NonStop Open System Management (OSM) replaces TSM as the service
management interface to operate and service NonStop S-series servers or ServerNet
clusters. Both OSM and TSM can coexist on a system. The use of OSM is
recommended for all systems that are part of a ServerNet cluster because OSM avoids
generation of alarms and dial-outs on all nodes in the cluster when service actions are
performed on a cluster object from any node. Starting with the G06.22 RVU, all new
systems are delivered with OSM. Replacement procedures associated with OSM and
TSM are treated separately in the next two subsections.
Support and Service Library 1-30
Service Management Packages 1-30
OSM Guided Procedures and Replacement Actions 1-31
TSM Guided Procedures 1-32
WAN Wizard Pro 1-36
Subsystem Control Facility (SCF) 1-37
HP Tandem Failure Data System (TFDS) 1-38
Hardware Tools 1-38