NonStop S-Series System Expansion and Reduction Guide
Table Of Contents
- NonStop S-Series System Expansion and Reduction Guide
- What’s New in This Guide
- About This Guide
- 1 The Resizing Process
- 2 Planning System Expansion
- 3 Planning System Reduction
- 4 Reducing a System Online
- 1.Prepare the Donor System for Reduction
- 2.Record Information About the Donor System
- 3.Prepare Both ServerNet Fabrics
- 4.Inventory Enclosures to Be Removed
- 5.Prepare and Stop Devices and Processes
- 6.Ensure Devices and Processes Are Stopped
- 7.Delete Devices and Processes If Necessary
- 8.Prepare Enclosures for Removal
- 9.Finish the Reduction
- 10.Remove Other Cables From Powered-Off Enclosures
- 11.Physically Remove Enclosures From the System
- Adding Enclosures to Another System
- 5 Reducing a System Offline
- 6 Expanding a System Online
- Preparation for Online Expansion
- 1.Prepare Target System for Expansion
- 2.Record Information About Target System
- 3.Prepare Target System for Addition of Block
- 4.Save Current Target System Configuration
- 5.Copy SP Firmware File From the Target System to the System Console
- 6.Finish Gathering Information
- 7.Connect a System Console to the Enclosure
- 8.Change Group Number of Enclosure to 01
- 9.Power On Enclosure
- 10.Verify Connection Between System Console and Enclosure
- 11.Configure System Console and Enclosure
- 12.Verify SP Firmware Is Compatible
- 13.Update SP Firmware in Enclosure If Necessary
- 14.Configure Topology of Enclosure If Necessary
- 15.Power Off Enclosure
- 16.Repeat Steps 6 Through 15 If Necessary
- 17.Assemble Enclosures Into a Block
- 18.Change Group Numbers of Block to Fit Target System
- 19.Disconnect System Console From Block
- 20.Power On Added Block
- 21.Cable Block to Target System
- 22.Verify Resized Target System
- 23a.Update Firmware and Code in Block (Using TSM)
- 23b.Update Firmware and Code in Block (Using OSM)
- 24.Reload Processors in Block If Necessary
- 25.Verify Operations in Added Block
- 26.Configure CRUs in Added Block
- 7 Troubleshooting
- A Common System Operations
- Determine the Processor Type
- Determine the ServerNet Fabric Status
- Determine the Product Versions of the OSM Client Software
- Determine the Product Version of the TSM Client Software
- Move the System Console
- Stop the OSM or TSM Low-Level Link
- Start a Startup TACL Session
- Start the OSM or TSM Low-Level Link
- Start the OSM Service Connection or TSM Service Application
- B ServerNet Cabling
- C Checklists and Worksheets
- D Stopping Devices and Processes
- Safety and Compliance
- Glossary
- Index
HP NonStop S-Series System Expansion and Reduction Guide—522465-009
7-1
7 Troubleshooting
This section gives troubleshooting information to solve problems encountered during
system expansion or reduction.
Note. For problems with components in an IOAM enclosure, your service provider should see
the Modular I/O Installation and Configuration Guide.
Topic Page
Symptoms and Problems
7-2
AC Power Cord Was Unplugged or Replugged 7-2
Added Enclosure Does Not Power On 7-3
Added Enclosure Is Not Recognized by the Target System 7-4
Amber LEDs Remain Lit 7-5
Neither CRU Starts 7-5
Cannot See Enclosure in OSM or TSM 7-5
Configuration File Already Exists 7-5
CRU Does Not Start 7-6
IP Address Already Exists 7-6
Ping Command Does Not Work 7-7
POST Fails 7-9
RELOAD Command Does Not Work 7-10
Request Timed Out 7-10
ServerNet Fabrics Are Cross-Cabled 7-10
ServerNet Fabrics Are Down 7-11
Slots 50 and 55 Remain Unlisted for an Enclosure 7-11
Code 316 Returned During Logon 7-12
Startup TACL Window Does Not Open 7-12
Storage Automatic Configuration Does Not Work 7-13
System Discovery Does Not Show All CRUs or Enclosures 7-13
Topology Does Not Appear 7-14
Unable to Log On to OSM or TSM Low-Level Link 7-14
Service Processor Subsystem Event Messages 7-15
Storage Subsystem Event Messages 7-16