NonStop S-Series System Expansion and Reduction Guide

Table Of Contents
Troubleshooting
HP NonStop S-Series System Expansion and Reduction Guide522465-009
7-4
Added Enclosure Is Not Recognized by the Target
System
Added Enclosure Is Not Recognized by the Target System
The OSM or TSM applications on the target system do not show the enclosure you just
added. This problem might occur during Step 22.1 Verify That Added Enclosures
Appear in System Configuration on page 6-31.
Cause and Recovery
If the preceding recovery procedures do not work, contact your service provider.
Cause Recovery
Topology problem.
The topology value for the
added block, as specified
in the OSM or TSM
Low-Level Link, does not
agree with your target
system’s value.
1. Unplug the AC power cords of the affected block or
enclosure.
2. Unplug the battery packs from the power monitor and
control unit (PMCU) in the affected block or enclosure.
3. Replug the battery packs into the PMCU in the affected
block or enclosure, but do not plug in the AC power cords
yet.
4. Attach a system console. See Step 7 on page 6-15
.
5. Change the group ID to 01. See Step 8 on page 6-16
.
6. Power on the enclosure. See Step 9 on page 6-17
.
7. Correct the topology value of the enclosure. See Step 14
on page 6-22
.
8. Resume the expansion procedure at Step 15. Power Off
Enclosure on page 6-23.
ServerNet fabrics are
cross-cabled.
See ServerNet Fabrics Are Cross-Cabled
on page 7-10.
Resume the expansion procedure at Step 20. Power On Added
Block on page 6-28.
AC power cords are
unplugged.
See AC Power Cord Was Unplugged or Replugged
on
page 7-2.
Power-on cables are
disconnected.
See Added Enclosure Does Not Power On
on page 7-3.
The enclosure has an
incorrect group ID switch.
1. Unplug the AC power cords of the affected block or
enclosure.
2. Unplug the battery packs from the power monitor and
control unit (PMCU) in the affected block or enclosure.
3. Replug battery packs into the PMCU in the affected block
or enclosure, but do not plug in the AC power cords yet.
4. Resume the expansion procedure at Step 18. Change
Group Numbers of Block to Fit Target System on
page 6-27.
Malfunctioning hardware. Contact your service provider.