NonStop S-Series System Expansion and Reduction Guide

Table Of Contents
Contents
HP NonStop S-Series System Expansion and Reduction Guide522465-009
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7. Troubleshooting
7. Troubleshooting
Symptoms and Problems 7-2
AC Power Cord Was Unplugged or Replugged 7-2
Added Enclosure Does Not Power On 7-3
Added Enclosure Is Not Recognized by the Target System 7-4
Amber LEDs Remain Lit 7-5
Neither CRU Starts 7-5
Cannot See Enclosure in OSM or TSM 7-5
Configuration File Already Exists 7-5
CRU Does Not Start 7-6
IP Address Already Exists 7-6
Ping Command Does Not Work 7-7
POST Fails 7-9
RELOAD Command Does Not Work 7-10
Request Timed Out 7-10
ServerNet Fabrics Are Cross-Cabled 7-10
ServerNet Fabrics Are Down 7-11
Slots 50 and 55 Remain Unlisted for an Enclosure 7-11
Code 316 Returned During Logon 7-12
Startup TACL Window Does Not Open 7-12
Storage Automatic Configuration Does Not Work 7-13
System Discovery Does Not Show All CRUs or Enclosures 7-13
Topology Does Not Appear 7-14
Unable to Log On to OSM or TSM Low-Level Link 7-14
Service Processor Subsystem Event Messages 7-15
Storage Subsystem Event Messages 7-16
A. Common System Operations
Determine the Processor Type A-2
Determine the Processor Type Using the OSM or TSM Low-Level Link A-2
Determine the Processor Type Using the OSM Service Connection or TSM Service
Application A-3
Determine the ServerNet Fabric Status A-4
Check the ServerNet Fabric Status Using the OSM Service Connection or TSM
Service Application A-4
Check ServerNet Fabric Status Using SCF (Processor Enclosures Only) A-5
Determine the Product Versions of the OSM Client Software A-7
Determine the Product Version of the TSM Client Software A-7
Move the System Console A-8