HP NonStop System Console Installer Guide HP Part Number: 526293-041 Published: February 2014 Edition: J06.04, H06.10, and G06.
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Contents About This Document.....................................................................................6 Prerequisites.............................................................................................................................6 Supported Release Version Updates (RVUs)..................................................................................6 Intended Audience....................................................................................................................
6 Installing Adobe Reader XI........................................................................26 7 Running NonStop System Management Tools Master Installer.........................27 8 OSM......................................................................................................30 System Console Requirements for OSM......................................................................................30 OSM Server-Based Components..............................................................
Scenario A: Restore Data to a Console of the Exact Same Hardware Model on Server 2008..........................................................................................................................62 Scenario B: Restore Data to a Console with a Newer Hardware Model on Server 2008.........62 Step 4 — Restore Network Settings......................................................................................63 A Configuring the Second NIC for Operations LAN Connectivity.......................
About This Document This guide provides information about upgrading a system console to the latest versions of the system console applications delivered on the HP NonStop System Console Installer S7X-SWV2/ HNSC-SWV2/QNSC-SWV2, Update 21 DVD. Prerequisites This guide requires a working knowledge of the Microsoft™ Windows Server 2003 or the Microsoft™ Windows Server 2008 operating systems.
Related Information The following documentation is related to configuring and using the system console software and hardware: • If you need to replace an existing NonStop system console, your service provider should refer to "Replacing a NonStop System Console," located in the internal NonStop Service Procedures collection of NTL. CAUTION: When you receive a new NonStop system console, it is important to know and to change the passwords for the three default user IDs that are created by manufacturing.
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1 Determining What You Need to Install The NonStop system console software is preinstalled on system consoles shipped with NonStop servers. The following DVDs are included with your system consoles: • The HP NonStop System Console Installer DVD (NSC DVD) The NSC DVD allows you to upgrade the basic NSC software, as described in chapters 2 through 16 of this guide, and includes the NonStop System Management Tools Master Installer that lets you upgrade all HP software from a single install wizard.
Table 2 PIDs for System Consoles Running Windows Server 2008 (continued) System Console Components and PIDs PID Used for... NonStop System Console - Rackmounted NonStop System Console Package (desktop) NSCR212 NSCD212 J-series RVUs on NonStop NS-series systems Desk Side 17-inch LDC Monitor NSCDM1 Desk Side Monitor NOTE: NonStop System Consoles must be running either Windows Server 2003 or Windows Server 2008, as shipped from HP.
Table 3 System Console Applications Installation Checklist Applications on the NSC DVD • Windows Server 2003 Service Pack 2 NOTE: As of J06.13/H06.24, HP no longer tests OSM NSC tools on operating systems before Windows Server 2003. Determine which version of Internet Explorer you want to install on your console. Either: • Internet Explorer 7.0 • Internet Explorer 8.0 Your Current Version Need to Install? Installation Instructions in...
Table 3 System Console Applications Installation Checklist (continued) Applications on the NSC DVD Your Current Version • PuTTY (T0697AAC) Need to Install? Installation Instructions in...
Verify Windows Service Packs NOTE: As of J06.13/H06.24, HP no longer tests OSM NSC tools on operating systems before Windows Server 2003. Verify that Windows Service Pack 1 is installed on your Windows Server 2008 console or Windows Service Pack 2 is installed on your Windows Server 2003 console: For Windows Server 2008 • Right-click Computer on the Windows desktop and then Select Properties to display the system properties window.
If Internet Explorer is not installed on your system console, see either “Installing Internet Explorer 7.0” (page 20) or “Installing Internet Explorer 8.0” (page 21). Verify comForte MR-Win6530 Terminal Emulator 1. 2. 3. 4. Select Start > All Programs > MR-Win6530 > MR-Win6530. From the Help menu, select About MR-Win6530 to display the software version for MR-Win6530. Use the table below to map your MR-Win6530 software version to the SPR version.
Verify OSM Console Tools The OSM Console Tools include the Start menu shortcuts and the default home pages for the OSM Service Connection and OSM Event Viewer (which reside on the server and are accessed through an Internet Explorer browser) and a Terminal Emulator File Converter tool to convert OSM Service Connection-related OutsideView session files to MR-Win6530 format. For information on the Terminal Emulator File Converter tool, see “Convert OutsideView Session Files to MR-Win6530 Format” (page 45).
To launch the NonStop Maintenance LAN DHCP DNS Configuration Wizard, select Start > All Programs > HP OSM > NonStop Maintenance LAN DHCP DNS Configuration Wizard. To check the version of the NonStop Maintenance LAN DHCP DNS Configuration Wizard, click the About button. For installation instructions, see “Running NonStop System Management Tools Master Installer” (page 27).
1. 2. Select Start > All Programs > HP WAN Wizard Pro > WAN Wizard Pro. Select Help > About. The NSC DVD includes the WAN Wizard Pro client version 5.00 (T0501AAE). This client version is compatible with J06.03 and later J-series RVUs, and H06.03 and later H-series RVUs. For installation instructions, see “Running NonStop System Management Tools Master Installer” (page 27) and “Installing WAN Wizard Pro Client Version 5.00” (page 35).
2 Installing and Updating Windows Components NOTE: Install all needed Windows Service Packs before installing any applications from the NSC DVD. If you are running the Windows Server 2003 operating system, follow these instructions to install Service Pack 2. Windows Server 2003 Service Pack 2 1. 2. 3. Open the Console System Patches folder. Open the Win2003 folder to display its contents. Double-click WindowsServer2003-KB914961-SP2-x86-ENU.exe to start installation.
NSC Port 50000 Protocol Required for... HTTPS Only if running as HP Systems Insight Manager CMS *If these services exist on a CLIM, they do not need to be enabled on the NSC. DHCP, DNS, and BOOTP Server Considerations For all NonStop systems running J-series software or that have CLIMs attached, there must be two sources of DHCP and DNS services on the dedicated service LAN, located either on two NonStop system consoles or two CLIMs.
3 Installing Internet Explorer 7.0 NOTE: In order to upgrade to Internet Explorer 7.0, you must have a compatible version of OSM server on each system managed by the console. • For G-series, you must have T0682 G07 ABM or later or T0682 G07 ABJ or later. • For H-series, you must have T0682 H02 AAZ or later; however, ABE or later is recommended for maximum compatibility with the Java Runtime Environment used by OSM server. • All J-series SUTs contain a version of OSM server that supports IE7.
4 Installing Internet Explorer 8.0 NOTE: • The Internet Explorer 8.0 installer on the NSC DVD is for Windows Server 2003 system consoles only. The Windows Server 2008 system console ships with Internet Explorer 8.0 pre-installed. • Internet Explorer 8 on Windows Server 2003 requires service pack 2 (SP2). If you are not running SP2, you need to update the system console with it. SP2 is available in the Console System Patches\Win2003 folder on the NSC DVD. NOTE: In order to upgrade to Internet Explorer 8.
5 Remote Desktop and NetMeeting CAUTION: If your system console has two network interface cards (NICs) installed and both will be used, you must use Remote Desktop or NetMeeting instead of Carbon Copy for a remote connection (dial-in). NOTE: Starting with the NonStop System Management Tools Master Installer S7X-SWV1/HNSC-SWV1, Update 6 (H06.03), Carbon Copy is no longer available on the NSC CD. Carbon Copy is on limited support.
3. Select RDP-Tcp and right click. The RPD-Tcp window displays. 4. Select Properties. The RDP-Tcp Properties window displays. 5. Click the Sessions tab. The 1. 2. 3. 4. 6. 7. Sessions dialog box displays. Check Override user settings. From the Active session limit list, select NEVER. From the End a disconnected session list, select 1 minute. From the Idle session limit list, select 15 minutes. Click Apply. Click Okay.
3. 4. Click the Remote Settings on left side of page. In the Remote Desktop section, select Allow connections from computers running any version of Remote Desktop (less secure). 5. Click OK. NOTE: Configuring remote connection (dial-in) services requires the use of the second of the two network interface cards (NICs) available on the NonStop system console.
3. Select Properties. The RDP-Tcp Properties window displays. 4. Click the Sessions tab. The 1. 2. 3. 4. 5. 6. Sessions dialog box displays. Check Override user settings. From the Active session limit list, select NEVER. From the End a disconnected session list, select 1 minute. From the Idle session limit list, select 15 minutes. Click Apply. Click Okay.
6 Installing Adobe Reader XI TIP: Make sure that you have closed your current version of Acrobat Reader before running the Adobe Reader Installer. To install Adobe Reader XI: 1. Open the NSC DVD. 2. Open the AdobeAcrobat folder to display its contents. 3. Open the Windows folder. 4. Double-click AdbeRdr11000_en_US.exe to start the installation. The Adobe Reader Installer appears and shows progress bars for the installation. 5. 6. 7. A dialogue box appears asking for the installation directory.
7 Running NonStop System Management Tools Master Installer Install the applications from the NonStop System Management Tools Master Installer only after you have installed the third-party products (for example, Internet Explorer 8.0) on the NSC DVD.
4. 5. Click Next. Select the applications you want to install, and clear applications that you do not want. NOTE: Uncheck HSS if this NSC is not used to manage applicable systems running J-series software. 6. Click Next. NOTE: 7. 28 • Before you install the OSM client-based components, see “System Console Requirements for OSM” (page 30). • The NSC DVD includes the WAN Wizard Pro client version 5.00 (T0501AAE). This client version is compatible with the H06.03 and later SUTs on H-series.
NOTE: The OSM Service Connection and OSM System Inventory Tool require a supported version of Java Runtime Environment (see “Java Runtime Environment Considerations ” (page 32)). 8. 9. After you have installed the selected applications, the NonStop System Console Setup dialog box informs you that installation is complete. Click Finish to exit. You should restart your system console to use the new version of OSM client-based components.
8 OSM System Console Requirements for OSM For a dedicated service LAN managing NonStop systems running J-series software and/or any NonStop NS-series systems with CLIMs, you must have two NonStop System Console running either Windows Server 2003 or Windows Server 2008, as shipped from manufacturing. Reimaging and OS upgrades are not supported on these consoles. NSCs must have a minimum of 1 GB of memory.
MR-Win6530 format. This tool does not convert CLCI/CNSL OutsideView session files or any other OutsideView session emulation, to MR-WIN6530 session files. Also installed as part of OSM Console Tools are the OSM Inventory Tool, OSM Certificate Tool, Down System CLIM Firmware Update Tool, NonStop Maintenance LAN DHCP DNS Configuration Wizard, and Apache OpenOffice. • T0633, OSM Low-Level Link Note that for T0633AAT and later, the OSM Low-Level Link is made to work with MR-Win6530 instead of OutsideView.
Java Runtime Environment Considerations NOTE: The OSM Service Connection and OSM System Inventory Tool require a supported version of Java Runtime Environment (JRE). The minimum required JRE versions for the OSM Service Connection are documented in the OSM Configuration Guide.
9 Installing OSM Console Tools (T0634ABE) The OSM Console Tools include: • Start menu shortcuts and the default home pages for the OSM Service Connection and OSM Event Viewer, which reside on the server and are accessed through an Internet Explorer browser. • Terminal Emulator File Converter tool, which is used to convert OSM Service Connection-related OutsideView session files to MR-Win6530 format.
10 Installing SP Tool Version 2.8 To install SP Tool version 2.8 on your system console: 1. If you selected SP Tool on the NonStop System Management Tools Master Installer list, the SP Tool Setup dialog box appears. NOTE: If you want to install SP Tool without running the NonStop System Management Tools Master Installer, double-click Setup.exe in the SP Tool folder in the NSC DVD. The SP Tool is now also packaged with the OSM Low-Level Link and can be launched directly from within the OSM Low-Level Link.
11 Installing WAN Wizard Pro Client Version 5.00 This chapter describes how to install WAN Wizard Pro client version 5.00 (T0501AAE) on your system console. (See “Verify WAN Wizard Pro Client” (page 16).) WAN Wizard Pro Client/Server Compatibility WAN Wizard Pro client version 5.00 (T0501AAE) is compatible with the WAN Wizard Pro server product versions released at G06.21 and later G-series RVUs, H06.03 and later H-series RVUs, and the J06.03 RVU.
12 Installing Halted State Services (HSS) (T8004BAE) NOTE: This HSS firmware is for all NonStop systems running J-series software with the exception of NS2000 series. If you are managing only systems for which this console-based HSS firmware does not apply, uncheck HSS in the NonStop System Management Tools Master Installer list. There is no harm if accidentally installed: simply delete the firmware files from their original download location C:\Images by uninstalling HSS as described in step 1 below.
NOTE: If you want to install HSS without running the NonStop System Management Tools Master Installer, double-click hss.exe in the hss folder on the NSC DVD. The HSS InstallShield Wizard opens. 3. 4. 5. In the Welcome to HSS Setup Wizard dialog box, click Next. In the Ready to Install the Program dialog box, click Install. A series of messages informs you that the files are being installed. In the InstallShield Wizard Completed dialog box, click Finish.
13 Installing PuTTY (T0697AAC) NOTE: PuTTY is required for all systems that use CLIMs. For J06.03 and later RVUs and H06.14 and later RVUs, use PuTTY, an implementation of Telnet and SSH for Win32 and UNIX platforms, to provide the secure file transfer protocol (SFTP). Follow the instructions in this chapter to install PuTTY on your system console. System requirements At least 3.3 MB of free disk space is required for PuTTY. Installing PuTTY 1.
3. In the Select Destination Location dialog box, click Next to use the default values. 4. In the Select Start Menu Folder dialog box, click Next to use the default values.
5. In the Select Additional Tasks dialog box, click Next to use the default values. 6. In the Ready to Install dialog box, click Install.
7. In the Completing the PuTTY Setup Wizard dialog box, click Finish. A Start-Menu item is created. Launching PuTTY Launch PuTTY and other associated utilities from the PuTTY start menu. Click the utilities you want to start.
14 Installing OpenSSH (T0697AAC) System requirements At least 15.2 MB of free disk space is required for OpenSSH. OpenSSH is required to provide an SFTP server for the CLuster I/O Module (CLIM) software update, so that copying and transferring of files on the CLIM files from the system console is secure. Follow the instructions in this chapter to install OpenSSH on your system console. Installing OpenSSH 1.
Starting and Stopping OpenSSH You start and stop OpenSSH from the Start>Run menu. To start OpenSSH, use the net start opensshd command: To stop OpenSSH, use the net stop opensshd command: Accessing OpenSSH Files The OpenSSH program files are in the C:\Program Files\OpenSSH directory.
15 Installing and Migrating to the comForte MR-Win6530 Terminal Emulator (T0819AAQ) This chapter describes: • Installing the comForte MR-Win6530 terminal emulator • Using the comForte MR-Win6530 terminal emulator • Converting OutsideView session files to MR-Win6530 format The MR-Win6530 is the terminal emulator launched by OSM Low-Level Link (LLL) versions T0633AAT and later for startup TACL and event stream windows (older LLL versions launch OutsideView).
NOTE: • You must install OSM Low-Level Link T0633AAT (or later) before starting MR-Win6530. Once the Low-Level Link is installed, launch MR-Win6530 from Start > All Programs > MR-Win6530 > MR-Win6530. After a successful launch, exit the MR-Win6530 application. You must perform this step once before using the OSM Low-Level Link. • If MR-Win6530 is already installed on your system, a Maintenance program window will appear and give you the option to modify, repair, or remove the current installation.
16 Installing OSM Low-Level Link (T0633ABT) NOTE: • • For T0633AAT and later, the OSM Low-Level Link is made to work with MR-Win6530 instead of OutsideView. ◦ You must install MR-Win6530 before installing the Low-Level Link (the Low-Level Link installer looks for the presence of MR-Win6530 and returns an error if not found). ◦ You must install OSM Low-Level Link T0633AAT (or later) before starting MR-Win6530.
The HP OSM Low-Level Link Application Setup displays a welcome message. 4. Click Next: Setup displays the target directory (C:\OSM). 5. Click Next to continue. Setup begins copying files to your hard drive. After the files have been copied, the HP OSM Low-Level Link Application Installation Complete dialog box appears. 6. Click Finish.
17 Installing HP SIM and SIM Plug-in Components This chapter describes how to install the software products included on the HP Insight Control for NonStop DVD that ships along with the NonStop System Console DVD, and includes the following installation procedures: • Running HP Insight Control for NonStop Setup Wizard to install HP SIM and the Windows-based SIM plug-ins. • Installing HP Insight Control Power Management on CMS other than a NonStop system console (NSC).
OSM version T0682 H02 ADD or later. To enable SSL for H-series systems using an earlier OSM version, see the OSM Configuration Guide. • HP SIM 6.2 and later requires Microsoft Windows Server 2003 or later. Before installing HP SIM on the console, you must perform the “HP SIM Pre-Installation Tasks” (page 49): HP SIM Pre-Installation Tasks This section describes the tasks required before installing HP SIM on the console.
7. 8. When the Windows Components Wizard completes the installation, click Finish. After SNMP is installed, go to Step 1 in Enable SNMP (page 49) to ensure that SNMP is automatically started. Disable Simple File Sharing Before installing HP SIM, disable simple file sharing on the system console: To disable simple file sharing on a system console running Windows Server 2003: 1. 2. 3. 4. 5. Double-click My Computer on the Windows desktop. Select Tools > Folder Options.
NOTE: If HP SIM is not already installed on your console, you must perform the following steps: 1. Using the HP Insight Control for NonStop Setup Wizard, install HP SIM. After a successful installation, a console reboot is required before installing any SIM plug-in products. The installer wizard prompts you to choose between these reboot options: 2. 3.
If you are doing a NSC installation, click Next and go to step 4. If you are not doing a NSC installation, select No then click Next. 52 3. If you are not doing a NSC installation, you can only install HP SIM and HP NonStop Software Essentials. You cannot install HP Insight Control Power Management. 4. In this example, we selected Yes in Step 2 and are doing a NSC installation. HP SIM is not already installed on our console, therefore, it must be installed first.
Click Next to install HP SIM. 5.
If the HP Insight Control for NonStop Setup Wizard reports that .NET Framework 3.5 SP1 or Windows Installer 4.5 is not installed, those Windows components are provided on the HP Insight Control for NonStop DVD, in the \Insight Management\Supplemental Components folder. Install them as needed, then run the HP Insight Control for NonStop Setup Wizard again. 6. 54 Once HP SIM is installed, you can install additional components.
7. Upon successful installation, a window displays the list of products that were successfully installed: Click Next to complete the installation.
Installing HP Insight Control Power Management on CMS The HP Insight Control for NonStop Setup Wizard will install HP Insight Control Power Management only if you indicate “Yes, I am installing on NSC” when prompted during the installation process. In order to install Insight Control Power Management on a separate CMS on which HP SIM is already installed: 1. Navigate to \ICpwr\win and double-click setup.exe 2. Follow the instructions in the install wizard, accepting all default options.
18 Backing Up and Restoring a NonStop System Console (NSC) The procedures described in this chapter apply only to NonStop system consoles running Windows Server 2003 and Windows Server 2008. Because these OS releases do not support an Automated System Recovery (ASR) disk or Emergency Repair Disk (ERD), taking the proactive step of creating a backup of the system configuration and data using the Microsoft Backup utility is recommended.
a. b. c. d. e. f. g. Start system information by selecting Start > Help and Support. Under “Support Tasks” (located on the right side of the screen) select Tools and then click System Information. Under “My Computer Information” click View Advanced System Information (last selection on right side of screen). Under “Advanced System Information” click the first selection: View Detailed System Information (MSinfo32.exe). The System Information window displays. Click File and Export.
TIP: 5. Be sure to document where the file is to be archived. At “Completing the Backup or Restore Wizard,” click Finish to start creation of the backup file. Upon completion, copy the saved file to a location off of the console. NOTE: This will be a very large file. Consult Microsoft™ documentation for how to create a shared folder and copy directly to another system console on the LAN.
8. 9. Click Finish to start the restore process. After the restore operation is complete -- but before you restart the destination computer -follow these steps: • Copy the Boot.ini file from the C:\Backup folder (that you created in Step 1 of Scenario B) to C:\Boot.ini. • Copy the Repair folder and its subfolders from the C:\Backup folder to the C:\Windows\Repair folder. 10. Restart the console.
Backing Up and Restoring an NSC Running Windows Server 2008 Step 1 — Save Network Configuration Information If the console is being used to provide DNS, DHCP, and TFTP services for the dedicated service LAN or you are using HP Systems Insight Manager (SIM), HP Insight Remote Support Advanced, and/or NonStop Essentials software on the console; it is particularly important to save your network configuration information.
4. 5. From the Action menu, select Backup. In the “Browse for Folder” dialog box, select the folder that contains the backup DHCP database—or create a new folder—and click OK. Copy the folder that contains the backup DHCP database to a location off of the console.
Step 4 — Restore Network Settings For instructions refer to the documentation and instructions provided by Microsoft at: http://technet.microsoft.com/en-us/library/dd759235.
A Configuring the Second NIC for Operations LAN Connectivity In addition to the Network Interface Card (NIC) card used for connecting to the dedicated service LAN, NonStop system consoles are equipped with a second NIC that can be used to connect to a secure operations LAN for remote support services, as needed. Those services include: • Remote notification (dial-out) services, using HP Insight Remote Support Advanced.
4.
5. If there is a check mark in the box next to the IP address for the second NIC (also identified as the Operations LAN connection in the example below), uncheck that box and click OK to remove the DHCP server binding for that IP address: 6. Check the DNS server binding by selecting: Start > Administrative Tools > DNS. Right-click on the DNS server name and select Properties.
7. Check the FTP binding by selecting: Start > Administrative Tools > Internet Information Services (IIS).
8. 68 Make sure that only the IP address for the Maintenance LAN (or dedicated service LAN) is displayed. Select and remove the entry for the Operations LAN if listed in the Site Bindings dialog.
NOTE: You will not see this connection for the second NIC if you have not configured that connection with an IP address when you added the NSC to your dedicated service LAN. However, after you do configure that NIC for remote support services – either for remote notification (dial-out) using HP Insight Remote Support Advanced or remote connection (dial-in) using Remote Desktop – this procedure will become necessary.
Index B Backing up and restoring system console, 57 E Error Win6530 Error 1330 Resulting from Error 226 Returned by WinVerifyTrust, 44 I Installation application checklist, 9 Installing Adobe Reader, 26 Adobe Reader XI, 26 comForte MR-Win6530 terminal emulator, 44 Halted State Services (HSS), 36 HP Insight Control Power Management on CMS, 56 HP SIM and NonStop plug-ins, 48 Internet Explorer 7.0, 20 Internet Explorer 8.
