NSM/web Installation Guide

Troubleshooting
HP NonStop NSM/web Installation Guide—529994-002
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Choosing the Correct IP Addresses for Installation
Choosing the Correct IP Addresses for
Installation
Suppose that the iTP WebServer is properly configured. Look in the Web server's
configuration file. For example:
/usr/tandem/webserver/conf/httpd.config
Look for lines like these:
Accept -transport /G/ZTC0 -port 80 -address 192.168.109.220
Accept -transport /G/ZTC0 -port 80 -address 192.168.109.222
Accept -transport /G/ZTC0 -port 80 -address 192.168.109.223
Accept -transport /G/ZTC0 -port 80 -address 192.168.109.224
Accept -transport /G/ZSM1 -port 80 -address 192.168.109.221
These are the IP addresses to use.
NSM/web starts a server factory on each IP address.
Problems Contacting the NSM/web Server
Factory
If you attempt to log on and you receive this message:
Common.ConfigurationException: Unable to contact NSM/web
server factory on the HP NonStop Server
Either of these conditions could be the problem:
•
The startNSMweb script has not been executed.
•
The WebServer has cached a stale version of the factory's IOR (Interoperable
Object Reference) file. To fix this problem, you can flush the WebServer's cache
(/usr/tandem/webserver/conf/vcache script).
You can also add the following to the WebServer's
/usr/tandem/webserver/conf/ local.config:
Region */Common/FactoryIORs {
NoCache
}
Caution. If the NSM/web installer finds the same IP address on more than one NonStop
TCP/IP process, you must install NSM/web on just one instance of each IP address.
Note. Enter this OSS command to determine if any factories are actually running:
./statusNSMweb
Note. If the WebServer was installed by the super user ID (255, 255), you must have
super-user privileges to flush the WebServer’s cache.