OmniMessaging Functional Description 8.3

OmniMessaging Functional Description
07/22/04 Opsol Integrators Inc. Confidential and Proprietary Page 2 of 68
1 OMNIMESSAGING UMS SOLUTION OVERVIEW ................................................6
1.1 OMNIMMS...................................................................................................6
1.2 OMNIVOICE..................................................................................................7
1.3 OMNIIVR ....................................................................................................7
1.4 OMNIERS ....................................................................................................7
1.5 OMNIMARKETING............................................................................................8
1.6 ZLEMAIL ADAPTER..........................................................................................8
1.7 TARGET CUSTOMERS........................................................................................9
2 ADVANTAGES WITH THIS SOLUTION..............................................................9
3 BUILT WITH THE BEST TECHNOLOGY..............................................................9
3.1 OPSOL OMNIMESSAGING SOFTWARE ......................................................................9
3.2 HP OPEN CALL PLATFORM FOR VOICE COMPONENTS ................................................... 10
3.3 HP NONSTOP SERVER FOR USER CONNECTION AND THE MESSAGE STORE........................... 10
4 TECHNOLOGY PROTECTION FOR THE FUTURE ...............................................10
5 OMNIMESSAGING MMS, EMAIL .....................................................................11
5.1.1 Guaranteed Email server....................................................................... 11
5.1.2 Scalable Email server ........................................................................... 12
5.1.3 Multi node growth................................................................................ 12
5.1.4 Open System with conformance to Standards ........................................... 13
5.1.5 Production ready operational environment................................................ 13
5.1.6 SMSC ................................................................................................ 13
5.1.7 LDAP3 like directory............................................................................. 13
5.1.8 Web Portal Support.............................................................................. 14
6 FUNCTIONAL OVERVIEW..............................................................................14
6.1 MAIN FUNCTIONS.......................................................................................... 14
6.2 PRODUCT FEATURES....................................................................................... 15
6.2.1 Mail Delivery....................................................................................... 15
6.2.2 Configurable Limits .............................................................................. 15
6.2.3 User Configuration ............................................................................... 15
6.2.4 Mailbox Management............................................................................ 15
6.2.5 Security............................................................................................. 16
6.2.6 Multi-Lingual Support ........................................................................... 16
6.2.7 Interoperability.................................................................................... 16
7 MOBILE OMNIMESSAGING FEATURES ...........................................................17
7.1 MMS - MULTI MEDIA MESSAGING SUPPORT............................................................ 17
7.2 SMPP PROTOCOL SUPPORT............................................................................... 17
7.3 JAVA MOBILE CLIENT ..................................................................................... 17
7.4 BROWSER BASED CLIENTS................................................................................ 17
7.5 IMAP, POP, SMTP PROTOCOL SUPPORT............................................................... 18
7.6 WAP SUPPORT ............................................................................................ 18
7.7 DEVICE TYPE RECOGNITION............................................................................... 18
7.8 CONFIGURABLE NOTIFICATION........................................................................... 18
7.9 ENTERPRISE MAILBOX..................................................................................... 18
7.10 WORKGROUP MAILBOX................................................................................. 19
7.11 INFORMATION SUBSCRIPTION......................................................................... 19