OmniMessaging Functional Description 8.3

OmniMessaging Functional Description
07/22/04 Opsol Integrators Inc. Confidential and Proprietary Page 4 of 68
11.3.2 Account Ownership............................................................................ 39
11.3.3 Mail Users........................................................................................ 39
11.4 MAILBOX MANAGEMENT................................................................................ 40
11.4.1 Mailbox Sharing ................................................................................ 40
11.4.2 Mailbox Maintenance By Administrator.................................................. 40
11.4.3 Optional Message Aging...................................................................... 40
11.5 SECURITY................................................................................................ 42
11.5.1 POP Before SMTP Authentication .......................................................... 42
11.5.2 Support for CRAM-MD5 Authentication Support ...................................... 42
11.5.3 Configurable Max Login Attempts......................................................... 42
11.5.4 Configurable Max Sessions Per User ..................................................... 42
11.5.5 Inactivity Timeout ............................................................................. 42
11.5.6 Login Timeout................................................................................... 43
11.5.7 BCC Header Deletion.......................................................................... 43
11.5.8 Quoted User Name in Local Language ................................................... 43
11.5.9 Configurable Non-Delivery Report Messages........................................... 43
11.5.10 Optional IMAP Login Failure.............................................................. 44
11.5.11 Use of local HOST or DNS lookup for IP resolution................................ 44
12 APPENDIX - SYSTEM PARAMETERS ............................................................45
13 BILLING MODULE......................................................................................48
14 VIRUS SCAN MODULE................................................................................49
15 PARENTAL CONTROL AND CONTENT ROUTER .............................................50
16 ACH / EDI SUPPORT WITH DIGITAL SIGNATURES X.509 ............................51
16.1 SECURE EMAIL IS DEFINED AS......................................................................... 51
16.2 SOME REQUIREMENTS FOR SECURE EMAIL............................................................ 51
16.3 ENCRYPTED AND DIGITALLY SIGNED EMAILS.......................................................... 51
17 DELIVER INVOICES, STATEMENTS VIA EMAIL ............................................53
18 CONSOLIDATES USERS EMAIL ADDRESSES ................................................54
18.1 FEATURES............................................................................................... 54
19 VOICE MAIL SERVER .................................................................................55
19.1 RECORDING VOICE MESSAGES........................................................................ 55
19.2 RETRIEVING VOICE MESSAGES........................................................................ 55
19.3 DELETING VOICE MESSAGES........................................................................... 56
20 OMNIIVR SOLUTION OVERVIEW................................................................57
21 SOLUTION DETAILS ..................................................................................57
21.1 PACKAGED IVR ......................................................................................... 57
21.2 PRE RECORDED PROMPTS .............................................................................. 57
21.3 ADDING DYNAMIC CONTENT TO THE PROMPT ......................................................... 58
21.4 RETRY BUSY NUMBERS FOR OUTGOING CALLS ........................................................ 58
21.5 CONFIRMED DELIVERY ................................................................................. 58
21.6 CALL REPORTING / AUDITING FACILITY............................................................... 58
21.7 SCALING FOR VOLUMES ................................................................................ 59
21.8 LOAD BALANCING....................................................................................... 59