OmniMessaging Functional Description 8.3

OmniMessaging Functional Description
07/22/04 Opsol Integrators Inc. Confidential and Proprietary Page 55 of 68
19 Voice Mail server
(To purchase this additional module please contact your HP Sales Representative)
OmniMessaging Voice Mail server is for Carriers and Mobile Operators supporting
millions of voice mail boxes. Voice messages can be accessed via standard phones,
mobile phones, email and MMS clients. The solution is completely integrated with the
carriers Network Protocols to provide Intelligent Messaging Services.
The GUI enables easy customization of prompt menus so it is easy to replace
existing aging Voice Mail servers with newer technologies and yet eliminate user
retraining.
19.1 Recording Voice Messages
Voice messages are recorded in the CC component and these are then safe stored
using the OmniIVR Message Store on the NonStop SQL database. The message store
is secure, reliable and scalable. There are no practical limits on the message store
and it can grow to large sizes. The message store can be upgraded online and new
capacity added online. This feature allows us to start with a small configuration and
grow as more capacity is needed.
OmniMessaging Voice Mail server architecture
19.2 Retrieving Voice Messages
Voice messages are retrieved from the OmniIVR Message store in real time and
played using the HP IVR. The user has several options to store, delete, fast forward,
rewind, increase the volume etc.