OmniMessaging Functional Description 8.3

OmniMessaging Functional Description
07/22/04 Opsol Integrators Inc. Confidential and Proprietary Page 57 of 68
20 OmniIVR Solution Overview
(To purchase this additional module please contact your HP Sales Representative)
The OmniIVR packaged solution consists of the Omni Software and the HP Open Call
Platform. The OmniIVR solution is superior because of its large scalability and tight
enterprise integration with the United States House of Representatives, “The Telco”,
business applications.
21 Solution details
21.1 Packaged IVR
Opsol has selected the HP Open Call IVR platform for its superior capabilities in
handling large number of simultaneous connections. The solution is proven and
deployed at several large Telcos. Based on the model types and interfaces the HP
Open Call IVRs can handle from 192 (T1 interface) up to 1500 (OC3 interface)
simultaneous connections from a single device.
21.2 Pre recorded prompts
The solution comes with standard pre recorded prompts and custom messages can
be created and updated in real time using a simple interface.
Multiple prompts can be played based on a configured sequence to establish a call
flow.