OSI/FTAM Configuration and Management Manual

FTAM Troubleshooting
OSI/FTAM Configuration and Management Manual—421944-001
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Configuration Errors
Troubleshooting Configuration Problems That Occur When You
Run Your Application
When you’ve successfully installed your configuration, you’re ready to run your
application.
If configuration problems still exist, often your application will be unable to make an
association. In such cases, there are three main sources of clues to the problem:
•
Errors returned to the application program, especially Tandem FTAM initiator error
-6019 returned on a call to FTM_INITIALIZE_REQ_
•
SCF commands, such as LISTOPENS and STATUS SU
•
Event messages, especially if you’re using the Tandem responder
Tandem FTAM initiator error -6019 (ZFAPS-ERR-BAD-APS-STATUS) indicates that
the initiator detected an error while attempting to communicate with the OSI manager or
TAPS process via an APS procedure call. If this error is returned to your Tandem FTAM
application on a call to FTM_INITIALIZE_REQ_, the problem could be an improperly
configured FTAM initiator, OSI manager, or TAPS process. For example, the OSI
manager name, local/remote application address, or common name might be incorrect.
The error subcode and the original-error-info error code and subcode returned to the
application may provide more information; for the meanings of the values returned in
these parameters, see the Tandem OSI/AS Programming Reference Manual.
Remote applications that use the services of the responder might receive similar error
information that could help to isolate the problem. The information available depends on
the interface used on the remote system.
If you’re using the Tandem initiator, you can use the LISTOPENS PROCESS,
NAMES SU, and LISTOPENS SU commands, as described in Section 4, Managing the
FTAM Configuration, to determine whether your application has successfully opened
communications with the initiator process and an initiator subdevice. If it has, you can
then use the STATUS SU command with the DETAIL option to obtain more information
about the status of the association.